Refund & Cancellation Policy
Last updated: May 2026
This Refund & Cancellation Policy applies to registration and course fee payments made through the 3D Shikshan portal via Razorpay.
1. Payment confirmation
After a successful Razorpay payment, you will receive a payment ID and may download a receipt from the student dashboard. Please save these details for your records.
2. Registration payments
- Registration payments (minimum ₹1000 or as shown at signup) secure your application on the Platform.
- If your registration cannot be completed due to a verified technical error on our side (duplicate charge, system failure after payment), contact us within 7 calendar days with your Razorpay payment ID.
3. Course fee payments
- Partial fee payments reduce your outstanding balance as shown on your dashboard.
- Fees paid toward an enrolled course are generally non-refundable except where required by law or explicitly approved by 3D Shikshan management.
4. Eligible refunds
Refunds may be considered only in cases such as:
- Duplicate payment for the same order or amount.
- Payment captured but account not credited due to a confirmed system error.
- Course cancellation by 3D Shikshan before commencement, as announced officially.
Refund requests are not accepted for change of mind after successful payment unless otherwise stated in writing by us.
5. Refund process & timeline
- Email admin@3dshikshan.com with your full name, login email, Razorpay payment ID, order ID, amount, and reason.
- Approved refunds are processed back to the original payment method via Razorpay/banking networks where possible.
- Refunds typically reflect within 5–10 business days, depending on your bank or UPI provider.
6. Cancellations
Cancelling a payment window in Razorpay checkout before completion does not charge your account. Closing the payment modal without paying does not create a refund obligation.
7. Chargebacks & disputes
If you dispute a charge with your bank without contacting us first, we may provide Razorpay and the bank with transaction logs and registration records to resolve the dispute.
8. Contact
For refund or cancellation queries: admin@3dshikshan.com
See also Terms & Conditions and Privacy Policy.